Welcome
Emergency and Security Dispatch Consultancy
Innovative strategies to start and optimize your dispatch needs.
About 10-Four Consulting Group
Our Vision
Our Approach
Our Vision
At 10-Four Consulting Group, our vision is to be the leading dispatch and security consulting firm in the industry. We aim to achieve this by listening to the needs of our clients, staying up-to-date with industry standards and being dedicated to the success of our clients.
Our Team
Our Approach
Our Vision
Our team comprises of a team of passionate consultants with extensive knowledge in emergency and security dispatch experience. We have a wealth of experience in 911 communications, policing/law enforcement, EMS, provincial and municipal government, call centers and private security.
Our Approach
Our Approach
Our Approach
We take a personalized approach to consulting, where we consider your agency's unique operations and mandates to drive business decisions. Our approach is highly customizable to meet the unique needs of each client.
Innovative Dispatch Solutions
At 10-Four Consulting Group, we offer valuable guidance and expertise in our field of emergency and security dispatch operations.
Our team of experts is dedicated to providing you with personalized services that cater to your unique agency needs and wants.
modern Consulting Solutions from 10-Four Consulting Group
Global Dispatch & Communication Consultancy Services
At 10-Four Consulting Group, we provide specialized emergency dispatch and communications consulting to clients around the world, including the United States Europe, Caribbean and the UAE. Whether you are launching a new communications hub in Dubai, enhancing security operations in Qatar, modernizing a municipal dispatch center in Europe, or optimizing public safety communications in the United States, 10-Four Consulting Group delivers tailored solutions that work.
Dispatch/Communications Development and Start-Up
We help organizations design and build their own dispatch and communications operations teams. Whether you’re starting from the ground up or looking to enhance your existing setup, we provide expert guidance on industry best practices to optimize efficiency, communication, and performance.
Policy and Procedure
10-Four Consulting Group can help you develop policies and procedures surrounding your dispatch and communications operations. The importance of getting these right is paramount as they are the foundation of your operations.
Radio and Telecommunications
10-Four Consulting Group can help you stay ahead of the curve in today's highly technological world. We work with you to develop strong radio and telecommunications strategies that fits your business needs, optimize your efficiency, and leverage technology to drive productivity. We can also address records management systems (RMS), CAD and dispatching software and other digital tools you may require.
Recruiting and Hiring
Our experience and expertise through the years has lead us to perfect best strategies in the recruiting and hiring of successful communicators. We can help with job descriptions, applicant testing, interview questions and decisions making.
Business Continuity
Emergencies do not only happen to our callers but to our operations centers as well. Whether our team is experiencing a technological outage, a power failure or a life threatening emergency, 10-Four Consulting Group can develop contingency plans and procedures to guide your staff to act quick and know exactly what to do and when.
Training and Development
Let 10-Four Consulting Group guide you in developing meaningful and valuable training for your communicators and communications leads. We can do anything from developing specific job aids for a specific task to full holistic training programs for new hires or re-training. Training is imperative to for success and encourages high performance.
Career Counselling
Our Services Include:
- Resume & Cover Letter Writing: Craft professional, tailored documents that make you stand out to employers.
- Continuous Job Searches: We track opportunities that match your skills and goals, so you don’t have to.
- Test & Assessment Support: Prepare for pre-employment tests, aptitude assessments, and other evaluations with our guidance and practice tools.
- Career Planning: Personalized strategies to navigate promotions, career changes, or new fields.
- Mock Interviews: Practice sessions to boost confidence and performance in real interviews.
- Expert Tips & Guidance: Actionable advice on networking, application strategies, and interview techniques.
INDUSTRY PARTNERS
EOC - EMERGENCY OPS CONCEPTS
EmergencyOpsConcepts.com is a leading resource for emergency preparedness, high-risk operations leadership, and personal resilience.
Founded by James Radul, a veteran with 38 years of experience as a firefighter, EMT, military medic, paratrooper, and intelligence operator, the site delivers practical guidance for individuals, first responders, and organizations. Readers gain insights into emergency response skills, situational awareness, tactical readiness, and dynamic leadership principles for complex operations.
The platform also covers career development in emergency services, crisis management strategies, and fieldcraft techniques, translating real-world operational experience into actionable lessons. Whether you are advancing your emergency services career, refining leadership under pressure, or strengthening organizational preparedness, EmergencyOpsConcepts.com provides trusted strategies, practical knowledge, and essential tools for thriving in high-risk and high-consequence environments.
Learn more at Emergency Ops Concepts.
